Frequently Asked Questions
Where do appointments take place?
Our 1:1 consultations are held in our Rockwall office by appointment only or online through our HIPAA compliant portal, which also has a free downloadable app. If you have a mobile device with a camera, i.e. a phone, tablet or computer, than you’re ready to engage with us. You choose where you’d like your consultation to occur—in your office or in the comfort of your own home, for example.
What can I expect during that virtual consultation?
Expect to use the camera and speakers on your device to connect and interact with the dietitian. Our consultations typically begin with a few follow-up questions from the information that you provide to your dietitian prior to your first meeting. Next, your dietitian will guide you to set some personalized goals and then together, you’ll develop a unique plan to meet your goals.
Do you accept insurance, Medicare or Medicaid?
We are in network with select insurance plans at this time: Blue Cross & Blue Shield and United Healthcare. In cases when we are not in network with your insurance provider, we are happy to provide you with the necessary documents to provide to your insurance provider for possible reimbursement coverage. We strongly encourage you to research coverage specifically for "medical nutrition therapy" and “tele-nutrition services" with your insurance carrier prior to booking an appointment with us.
What is the cost of services?
We specialize in highly customized nutrition plans for our patients. Initial virtual consultations typically begin at $200.00 whereas return virtual consultations typically begin at $75.00. Resting metabolic testing begins in conjunction with dietitian services at $150.00.
Who can book an appointment?
Texas, Georgia and South Carolina residents. We are a Dallas based company who serves adults and children living in these three states.
Do you offer in person consultant dietitian services?
Yes. We have a central office located in Rockwall. Additionally, we do consult with families, doctors, personal trainers, organizations and companies who need our expertise on a contract basis. Let us know about your specific needs and we’ll be happy to discuss our services with you.
I’m ready to book. What steps do I take next?
Provide us with your contact information and needs via the form located in the “Contact” tab. We’ll be in touch with you shortly to direct you on next steps. Thank you!